Privacy statement

LAST UPDATED 22 APRIL 2026

1. Who We Are

This website, www.davinamackail.com, is operated by Davina Mackail, a sole trader offering consultations, Feng Shui services, mentoring, and related resources.

Data Controller:

Davina Mackail, 17 Southend Road, Bungay, Suffolk, NR35 1DN, United Kingdom

Email: davina@davinamackail.com

For any questions about this Privacy Policy or how your personal data is handled, please contact us at the address above.

2. What Data We Collect

Information you provide directly:

  • Your name and email address when subscribing to our mailing list via Mailchimp

  • Your name, email address, and booking details when scheduling a session via Calendly

  • Payment details (processed securely by Stripe — we do not store card information)

  • Any personal information you share voluntarily during consultations or correspondence.

Information collected automatically>

  • Basic usage and analytics data collected by Squarespace (e.g. pages visited, device type, approximate location by region) — this does not identify you personally

  • Cookies placed by Squarespace for essential site functionality and analytics.

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Consent — when you opt in to our mailing list or agree to our Terms & Conditions when booking

  • Contract — to fulfil a booked session or service you have purchased

  • Legitimate interests — for basic website security and administration

  • Where we rely on consent, you may withdraw it at any time. This will not affect the lawfulness of any processing carried out before withdrawal.

4. How We Use Your Data

  • To communicate with you about bookings, sessions, and related correspondence

  • To send you newsletters, updates, or offers — but only if you have opted in

  • To process payments for services via Stripe

  • To maintain records as required for business and tax purposes

  • To improve the website and understand how visitors use it.

5. Third-Party Service Providers

We use the following trusted third-party services to operate this website and deliver our services. Each acts as a data processor on our behalf and has its own privacy commitments:

Squarespace

(Website Hosting & Analytics)

Our website is hosted on Squarespace. Squarespace collects basic analytics data. Privacy Policy: squarespace.com/privacy

Mailchimp

(Email Marketing)

If you subscribe to our mailing list, your name and email address are stored by Mailchimp (Intuit Inc.), based in the USA. Mailchimp is certified under the EU–US Data Privacy Framework. You can unsubscribe at any time via the link in any email. Privacy Policy: mailchimp.com/legal/privacy

Calendly

(Appointment Scheduling)

When you book a session, your name, email address, and booking details are processed by Calendly, LLC, based in the USA. Calendly is GDPR-compliant. Privacy Policy: calendly.com/privacy

Stripe

(Payment Processing)

Payments are processed securely by Stripe, Inc. We do not store or have access to your card details. Stripe is PCI-DSS compliant and GDPR-compliant. Privacy Policy: stripe.com/gb/privacy

Zoom

(Online Sessions)

For online consultations, we use Zoom. If a session takes place over Zoom, your name, email, and session data may be processed by Zoom Video Communications, Inc. Privacy Policy: zoom.us/privacy

6. International Data Transfers

Some of our third-party providers (Mailchimp, Calendly, Stripe, Zoom) are based in the United States. Where data is transferred outside the UK, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) or recognised certification frameworks, in compliance with UK GDPR requirements.

7. How Long We Keep Your Data

Mailing list data: for as long as you remain subscribed, or until you request deletion

Booking and session records: up to 7 years for legal and financial record-keeping purposes

Payment records: as required by HMRC and applicable UK law

Any personal information shared during consultations: retained only as long as necessary for the provision of the service

8. Your Rights Under UK GDPR

As a UK data subject, you have the right to:

  • Access — request a copy of the personal data we hold about you

  • Rectification — ask us to correct inaccurate or incomplete data

  • Erasure — request that we delete your personal data ('right to be forgotten')

  • Restriction — ask us to limit how we process your data

  • Portability — receive your data in a structured, machine-readable format

  • Object — object to processing based on legitimate interests

  • Withdraw consent — at any time, where processing is based on consent.

To exercise any of these rights, please contact us at the address in Section 1. We will respond within one month.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO)

ico.org.uk | 0303 123 1113

9. Cookies

This website uses cookies placed by Squarespace for essential functionality and basic analytics. No third-party advertising or tracking cookies are used. You can manage cookie preferences via your browser settings. For more detail on Squarespace's cookies, see: squarespace.com/privacy

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised 'Last updated' date. We encourage you to review this policy periodically.

Davina Mackail · davinamackail.com · Bungay, Suffolk, UK